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Customer Experience in Digital Banking, según Oracle Latam [Inglés]

Sep 18, 2014 60

Oracle
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Bank customers expect seamless engagement across mobile, social and all channels. If you can’t deliver, they’ll leave. Re-think how to engage today’s empowered customers beyond the branch.
3 things to know about empowered customers:
•    44% use social sites for banking information
•    51% say mobile is very important in bank selection
•    #1 reason customers switch banks is poor service
Best-in-Class banks have loyal customers… Do you?
Find out more in this Webcast!
 

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